Explain the Importance of communication/business communication or introduce business communication.
Ans: Communication is a means of sharing our message. We share verbal as well as non-verbal message. In verbal communication we share our message by writing or speaking. In non-verbal we present pictures, graphs, signs,etc.
Business communication is also a kind of communication where we share our ideas, message and information to get organisational goals/objectives. Main aim is to contribute the organisation.
It helps to increase the name, fame and image of the organisation.
It helps to achieve organisation’s goals like planning and controlling. The most important thing is to convey our message.
Goals/objectives/Aim of Business Communication:
- To give factual information
- To give practical knowledge and information
- To fulfil the goal of the message sender
- To give information about business dealings
- To give message in short and effective way
Formula to Remember it: FB PMS
FB PMS
F=Factual Information
B=Business dealings
P=Practical Knowledge
M=Message Sender
S=Short and Effective way
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