Methods/Modes of Communication and Its importance: BBS Second Year English

Modes of Communication: BBS Second Year English: Business Communication

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Write different Modes of Communication. Write importance of modes of  communication. 

Ans: In communication we share information with other. Sender uses set of rules, signs, symbols,etc to convey it. Modes of Communication is related with the sending and  receiving the  message.   Sometimes sender has to use more than one mode to communicate with other.

5 Major Modes of Communication

1. Interpretative Mode

Sender sends the message and the receiver interprets it in his/her own way. Example: A person reading a book. It is one way communication because receiver doesn’t get a chance to meet with the sender.

2. Presentational Mode

There is less possibility of direct interaction between sender and receiver. Examples are letters, articles,etc. It may take short or long time to reach the message.

3. Interpersonal Mode

It is face to face communication. Both get instant response from each other. It is very effective mode of communication. It is two way and dynamic mode of communication. Examples is face to face communication between sender and receiver. Debate, telephone conversation, email, text message are the major examples.

4. Verbal Mode

It uses words to convey the sender’s message. It may be oral or written. It is effective and common mode.

5. Non-Verbal Mode

It doesn’t use words to convey the sender’s message. It uses signs, gestures, pictures to convey the message.

Formula to Remember it: =VIP IN

V=Verbal, I=Interpretative, P=Presentational, I=Interpersonal, N=Non-Verbal

Methods of communication

1. Verbal Method

It uses words to convey the sender’s message. It may be oral or written. It is effective and common mode.

2. Non-Verbal Method

It doesn’t use words to convey the sender’s message. It uses signs, gestures, pictures to convey the message.

3. Visual Method

It uses visual expression to convey the message. It uses pictures, image, signs,etc.

Importance of modes of  communication. 

1. maintain the flow of communication.
2. Helps to reach organizational goals
3. maintain relation between employee and employer
4. Helps in decision making
5. Saves time
6. Helps to solve organizational problems and conflicts