Explain Components of Business Communication.
Ans: Encoding, decoding, medium and feedback are major components of business Communication.
1. Encoding:
We use symbol and gesture to do communication. We shouldn’t give irrelevant facts to avoid miscommunication.
2. Decoding
It is linked with the interpretation of the message by the receiver. Sometimes, culture plays a vital role to create barrier in communication.
3. Medium
It is a channel to communicate our written or oral message. Written communication is related with reports and memos. Oral communication uses telephone or technology based software like zoom, teams, etc.
4. Feedback
It is the response of the receiver after decoding the message. Receiver gives verbal or non-verbal feedback to the sender. Sometimes, gestures show audience’s response.
Other Components of business communication:
1. Receiver
2. Communication source
3. Media
4. Context
5. Transmission
6. Advertisement
7. Persuasion
